HEALTH
Insurance
Turn operational complexity into a competitive edge – using AI to automate workflows, speed up decisions, and deliver smarter, faster experiences across underwriting, claims, and customer engagement.
AI Workflow Automation
AI-powered automation streamlines core insurance processes such as underwriting, claims, policy servicing, and renewals by eliminating manual tasks and handoffs. Insurers achieve faster turnaround times, lower operating costs, and built-in compliance across systems.
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AI Agents & Agentic AI Solutions
Custom AI agents act as digital insurance associates - handling FNOL intake, document review, risk assessment support, and claim triage autonomously. Agentic AI coordinates multiple agents to manage end-to-end workflows, improving accuracy, scalability, and operational resilience.
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Conversational AI for Customer & Agent Experience
Conversational AI enables 24/7 self-service for policyholders and agents across chat and voice channels. It modernizes customer engagement, reduces call center load, and delivers consistent, personalized interactions throughout the policy lifecycle.
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About Us
Transforming Insurance Operations with Intelligent AI Automation
Overwhelmed by complex insurance processes? CloudTern simplifies them with intelligent AI automation.
CloudTern empowers insurance carriers, MGAs, and brokers with AI-powered workflow automation that streamlines underwriting, claims processing, policy servicing, and compliance. Intelligent AI agents automate repetitive tasks, reduce manual errors, and accelerate decision-making across the insurance lifecycle.
Transform claims operations with Intelligent Claims Automation. AI driven FNOL intake, document extraction, triage, and fraud flagging reduce cycle times while improving accuracy and customer satisfaction. Accelerate risk evaluation with AI Assisted Underwriting. Automated submission intake, risk scoring, and referral workflows help underwriters make faster, more consistent decisions while maintaining regulatory compliance.
Enable autonomy with Agentic AI for Insurance Operations. Coordinated AI agents manage end-to-end workflows; from claims adjudication to renewals, adapting in real time to new data, exceptions, and compliance requirements.
CloudTern combines deep insurance domain expertise with advanced AI and workflow automation to help insurers operate faster, smarter, and with confidence in a rapidly evolving market.
Let’s work together
Let’s build intelligent insurance solutions together. Turning your vision into measurable impact with AI that delivers real business outcomes.
About Us
What We Offer
Agentic AI
End-to-End Claims Orchestration
Autonomous Underwriting Decision Engine
Dynamic Risk & Pricing Adjustment
Multi-Agent Compliance Monitoring
Intelligent Renewal & Retention Orchestration
AI Workflow Automation
Claims Intake & Processing Automation
Underwriting Workflow Automation
Policy Issuance & Endorsement Automation
Compliance & Audit Automation
Billing & Reconciliation Automation
AI Agents Development
Underwriting Assistant Agent
Claims Triage Agent
Policy Servicing Agent
Fraud Detection & Investigation Agent
Broker Support Agent
Conversational AI
FNOL Conversational Assistant
Policy & Coverage Inquiry Bot
Claims Status & Notifications Bot
Quote & Renewal Assistant
Contact Center Virtual Agent
Previous Projects
Our Case Studies
Insurance
Insurance workflows,
reimagined by AI.
Explore PolisiQ
Request a demo
PolisiQ automates the entire insurance workflow — from submission intake and underwriting to claims processing and broker communication — so your teams make faster, smarter decisions with less effort.
IC
MG
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Trusted by insurers, MGAs & brokers across the US
PolisiQ — Live Pipeline
Live
Underwriting
Claims
Submission intake
→
AI extraction
Completeness check
→
Risk scoring
Broker follow-up
→
Bind / refer
75%
Faster processing
98%
Extraction accuracy
0
Missed follow-ups
Deploy in weeks, not months
End-to-end — not just document extraction
Broker email communication built in
Covers underwriting & claims
Full audit trail & compliance
We are proud to share our expertise across the globe
Transform the way your business operates with AI Workflow Automation, AI Agents, and Agentic AI.
In today’s fast-paced market, manual workflows and disconnected systems slow growth. AI workflow automation replaces repetitive, time-consuming tasks with intelligent, streamlined processes that work across teams and tools. AI agents act like skilled digital team members – communicating, reasoning, and taking action in real time to manage operations, engage customers, and solve problems.
Powered by Agentic AI, these systems go beyond basic automation. They plan, learn, and adapt to changing conditions, operating autonomously to achieve strategic goals. The result? Higher productivity, faster execution, better customer experiences, and measurable ROI – 24/7, without the limits of traditional workflows.
Stay ahead of the competition by deploying AI that doesn’t just automate work – it transforms it.
AI for Insurance
Fast-Track Claims, Powered by AI Intelligence
Automate claims review, slash administrative bottlenecks, and deliver faster, smarter decisions—with audited accuracy and seamless workflow integration.
AI for E-commerce
Increased Customer Engagement
AI chatbots and contact center solutions enhance eCommerce by delivering instant support and personalized experiences, increasing customer satisfaction and sales through data-driven insights.
AI for Healthcare
Optimized Patient Care
AI improves healthcare with real-time monitoring for timely interventions and predictive diagnostics for early detection and personalized treatments.
AI for Customer Support
Business Operational Efficiency
AI customer support boosts satisfaction with intelligent chat responses, a memory-enabled support agent for personalization, and synthetic testing data.
AI for Travel
Automates the Itineraries
Streamlines planning with an AI-powered agent that provides real-time updates, secure searches, and personalized recommendations, saving time and enhancing the user experience.
featured Projects
Our Case Studies
Upgrading Customer Interactions: Chatbots from Legacy to AI
The Power of Vector Databases: Image Management in Healthcare
Digital Service Provider Generative AI
AI Power Search for Enterprise Documents
AI AWS Generative AI
Our Blog
Reinventing Insurance Underwriting with Agentic Automation Powered by CloudTern & UiPath
The insurance industry is undergoing its most significant transformation in decades. Rising customer expectations,…Read More
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ChatGPT Apps: Travel Booking MVP Using the ChatGPT Apps SDK – A Real Breakthrough in Enterprise AI Delivery
Build intelligent travel-booking experiences faster with the ChatGPT Apps SDK, combining reasoning, retrieval, and…Read More
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Top 10 AI Workflow Automation Platforms in 2025
Discover the top AI workflow automation platforms, categorized for small businesses, mid-sized companies, and large…Read More
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