DIGITAL
Digital Service Providers
Are you a communication service provider embarking your journey
to become a digital service provider in true sense?
CloudTern is here to Help!
Digital OSS/BSS Solutions
Leverage cloud, IoT, 5G and AI technologies to gain faster time to market, widen partner eco system and deliver high customer support throughout customer lifecycle.
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Digital Customer Engagement
CloudTern’s Omni-digital strategy leverages Robotic Process Automation, enabling you to deliver always-on communication via cloud-based digital channels using highly-intelligent chatbots.
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Product Lifecycle Partner
Right from product engineering to production, support and maintenance, CloudTern is your trusted product lifecycle partner delivering end-to-end DSP solutions.
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About Us
Empowering Digital Service Providers in True Sense
Using success-driven digital customer engagement strategies, CloudTern helps you discover new opportunities, turn your visitors into customers, deliver quality products faster, proactively identify and reduce churn while increasing customer loyalty.
Leverage RPA to build AI-based automation solutions for billing, device management, real-time churn prevention, proactively managing network QoS to prevent dropped calls or outages.
Let’s work together
As more and more communications service providers are turning towards digital service providers, CloudTern stands at the forefront of this digital transformation, helping Telcos make a smooth transition to the DSP landscape!
About Us
What We Offer
Product Development
IP Multimedia Sub-system
GSMA RCS Universal Profile 2.0
VoIP Solutions
4G EPC Core
2G Core SCP-NG, USSD, SMSC
Digital BSS/OSS Solutions
CloudTern BSS API Framework
Product Order Management
Revenue Management
Predictive Analytics
Intelligence Channel System
Office Management
Report & Analytics
Digital Customer Experience
Omni-channel strategy
Personalized Chatbots
Customer Profiling
Credit Decision Tool
Previous Projects
Our Case Studies
Digital Service Provider
Enterprise AI Consulting & Engineering
Make your enterprise AI-native. Without the enterprise price tag.
We connect ChatGPT and Claude directly to your CRM, ERP, and HR systems, build production AI agents in 6 to 9 weeks, and replace form-filling with conversation. The transformation Fortune 500s pay millions for, delivered in weeks at a price you can approve in one meeting.
CloudTern AI Assistant
Enterprise AI connected to your business systems
Connected
On it. Executing across your systems:
8 seconds · 0 forms
Ask anything about your business…
Your data stays in your systems. Secure, compliant, audited.
One conversation.•Three systems updated.•Zero forms.
Trusted by global enterprises and mid-market leaders
AWS Select Tier Services Partner | UiPath Agentic Automation Fast Track Partner
What We Do
Six ways we make AI real inside your business
Every engagement is scoped to production, not pilots. Pick your entry point.
AI-Native Business Transformation
The Big Picture
Stop filling forms. Start having conversations. We rewire how your people interact with every enterprise system, so work happens in plain language instead of screens, menus, and tickets. The Moveworks experience, at a fraction of the platform price.
Enterprise AI Integration
Only at CloudTern
Connect ChatGPT and Claude directly to your CRM, ERP, and HRMS through MCP servers. Your team asks, your systems answer, securely and with full audit trails. No major firm does this affordably for mid-market companies. We do.
AI Agent Development
Core Engineering
Multi-agent pipelines built on LangGraph and CrewAI for sales, operations, finance, and HR. Agents that reason, act, and hand off to humans when it matters. Production-ready in 6 to 9 weeks, not 6 to 9 months.
AI Workflow Automation
Fastest ROI
As a UiPath Fast Track Partner, we automate finance, HR, supply chain, and procurement workflows with agentic automation. Most clients see measurable ROI inside 60 to 90 days.
Conversational AI
Proven in Production
RAG-powered chatbots, voice AI, and full contact center modernization. Replace legacy IVR, deflect tier-1 tickets, and give customers answers grounded in your own knowledge base. Live with clients today.
AI Readiness Advisory
Start Here
Not sure where AI fits? Our fixed-price assessment maps your pilot-to-production roadmap in two weeks: which use cases, in what order, with what expected return. No vendor lock-in, no open-ended consulting hours.
AI-Native in Action
We don’t just advise on AI-native. We built one.
PolisiQ is our AI platform for insurance, automating the entire workflow from submission intake and underwriting to claims and broker communication. It processes submissions 75% faster with 98% extraction accuracy and zero missed follow-ups. It exists because we apply our own playbook: agents in production, systems connected, conversation replacing forms.
If we can rewire insurance operations end to end, we can rewire yours.
75% faster processing | 98% extraction accuracy | 0 missed follow-ups
Why mid-market leaders choose CloudTern
Speed
Production AI agents in 6 to 9 weeks. Automation ROI visible in 60 to 90 days. We scope every engagement to a shipped outcome, not a slide deck.
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Price
Enterprise-grade AI transformation without the enterprise services markup. We deliver what the big platforms charge seven figures for, with fixed-price entry points and no open-ended consulting hours. Built for mid-market budgets, proven with global enterprises.
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Partnership pedigree
AWS Select Tier Services Partner. UiPath Agentic Automation Fast Track Partner. Production clients across the US, Europe, and Asia. You get certified depth without the bench-rate bloat.
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featured Projects
Results, not demos
Upgrading Customer Interactions: Chatbots from Legacy to AI
The Power of Vector Databases: Image Management in Healthcare
Digital Service Provider Generative AI
AI Power Search for Enterprise Documents
AI AWS Generative AI
Our Blog
Latest thinking
5 High-Impact RAG Use Cases Transforming Supply Chain Operations in 2026
Supply chains are becoming more complex due to supplier disruptions, rising logistics costs, fragmented ERP systems, and…Read More
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Reinventing Insurance Underwriting with Agentic Automation Powered by CloudTern & UiPath
The insurance industry is undergoing its most significant transformation in decades. Rising customer expectations,…Read More
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ChatGPT Apps: Travel Booking MVP Using the ChatGPT Apps SDK – A Real Breakthrough in Enterprise AI Delivery
Build intelligent travel-booking experiences faster with the ChatGPT Apps SDK, combining reasoning, retrieval, and…Read More
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Not Sure where to start That’s exactly what the roadmap is for.
A fixed-price AI Readiness Assessment gives you a pilot-to-production plan in two weeks: prioritized use cases, expected ROI, and the build sequence. If we’re not the right partner to execute it, the roadmap is still yours.
