TRAVEL
Hospitality
AI-Powered integrated hospitality solutions connecting guest rooms, event sales and POS with an adaptable back office for a better customer experience and guest loyalty.
Hotel / Resorts Property Management
Deliver exceptional guest experiences with CloudTern’s comprehensive, guest-centric hotel property management services comprising accelerated check-in/checkout processes, improved housekeeping procedures, and automated conference and banquet management systems integrated with flexible backend processes.
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Travel and Tourism
End-to-end travel technology solutions comprising customized tour packages, B2C/B2B booking engine, customer management, payment integration, back-office support and personalized customer experiences.
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AI-Powered Chatbots
(Travel Companion)
Personalize guest experiences with AI-powered chatbots (Travel Companion) augmented with AR/VR technologies and IoT for automated bookings, and 24/7 customer support engaging customers in real-time.
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About Us
Showcasing the True Essence of the Hospitality Industry
Confused about choosing the right technologies and tools for your Hospitality needs. CloudTern is here to help!
The hospitality industry is one of the few industries that mostly serves a global audience. As such, technology places a crucial role in acquiring and serving customers. Right from making an inquiry and booking flight tickets and hotel rooms to receiving warm hospitality services throughout the journey, guests expect consistent and exceptional hospitality service throughout the journey.
CloudTern is a leading provider of cloud-native software solutions. Our guest-centric hospital industry seamlessly integrates front end operations, backend processes, POS, payment systems etc., enabling organizations to deliver flawless operations throughout the guest journeys.
That’s not all! Our AI-powered chatbots offer customized levels of personalization and automated solutions for every process involved in the guest journey while quickly answering every query via interactive conversations.
Let’s work together
As technology becomes mainstream in the hospitality industry, CloudTern stands at the forefront of this digital transformation, helping organizations deliver exceptional experiences throughout the guest lifecycle with flawless operations for increased revenues, improved loyalties and simplified operations!
About Us
What We Offer
Front-end Product Development
Travel Portal
B2B / B2C Booking Engine
GDS Connectivity
Travel Process Automation
Hotel PMS
Mobile App Development
Multi-language Support
Backend Processes
Inventory Management
XML API Integration
Payment Gateway Integration
Hotel PMS & POS Integration
Revenue Management
Office Management
Report & Analytics
Personalized Guest Experiences
Omni-channel strategy
Social Media Integration
Personalized Chatbots
Predictive Analytics
Customer Profiling
Credit Decision Tool
Previous Projects
Our Case Studies
Hospitality Solutions
Insurance workflows,
reimagined by AI.
Explore PolisiQ
Request a demo
PolisiQ automates the entire insurance workflow — from submission intake and underwriting to claims processing and broker communication — so your teams make faster, smarter decisions with less effort.
IC
MG
BR
+
Trusted by insurers, MGAs & brokers across the US
PolisiQ — Live Pipeline
Live
Underwriting
Claims
Submission intake
→
AI extraction
Completeness check
→
Risk scoring
Broker follow-up
→
Bind / refer
75%
Faster processing
98%
Extraction accuracy
0
Missed follow-ups
Deploy in weeks, not months
End-to-end — not just document extraction
Broker email communication built in
Covers underwriting & claims
Full audit trail & compliance
We are proud to share our expertise across the globe
Transform the way your business operates with AI Workflow Automation, AI Agents, and Agentic AI.
In today’s fast-paced market, manual workflows and disconnected systems slow growth. AI workflow automation replaces repetitive, time-consuming tasks with intelligent, streamlined processes that work across teams and tools. AI agents act like skilled digital team members – communicating, reasoning, and taking action in real time to manage operations, engage customers, and solve problems.
Powered by Agentic AI, these systems go beyond basic automation. They plan, learn, and adapt to changing conditions, operating autonomously to achieve strategic goals. The result? Higher productivity, faster execution, better customer experiences, and measurable ROI – 24/7, without the limits of traditional workflows.
Stay ahead of the competition by deploying AI that doesn’t just automate work – it transforms it.
AI for Insurance
Fast-Track Claims, Powered by AI Intelligence
Automate claims review, slash administrative bottlenecks, and deliver faster, smarter decisions—with audited accuracy and seamless workflow integration.
AI for E-commerce
Increased Customer Engagement
AI chatbots and contact center solutions enhance eCommerce by delivering instant support and personalized experiences, increasing customer satisfaction and sales through data-driven insights.
AI for Healthcare
Optimized Patient Care
AI improves healthcare with real-time monitoring for timely interventions and predictive diagnostics for early detection and personalized treatments.
AI for Customer Support
Business Operational Efficiency
AI customer support boosts satisfaction with intelligent chat responses, a memory-enabled support agent for personalization, and synthetic testing data.
AI for Travel
Automates the Itineraries
Streamlines planning with an AI-powered agent that provides real-time updates, secure searches, and personalized recommendations, saving time and enhancing the user experience.
featured Projects
Our Case Studies
Upgrading Customer Interactions: Chatbots from Legacy to AI
The Power of Vector Databases: Image Management in Healthcare
Digital Service Provider Generative AI
AI Power Search for Enterprise Documents
AI AWS Generative AI
Our Blog
Reinventing Insurance Underwriting with Agentic Automation Powered by CloudTern & UiPath
The insurance industry is undergoing its most significant transformation in decades. Rising customer expectations,…Read More
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ChatGPT Apps: Travel Booking MVP Using the ChatGPT Apps SDK – A Real Breakthrough in Enterprise AI Delivery
Build intelligent travel-booking experiences faster with the ChatGPT Apps SDK, combining reasoning, retrieval, and…Read More
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Top 10 AI Workflow Automation Platforms in 2025
Discover the top AI workflow automation platforms, categorized for small businesses, mid-sized companies, and large…Read More
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