DIGITAL
Digital Service Providers
Are you a communication service provider embarking your journey
to become a digital service provider in true sense?
CloudTern is here to Help!
Digital OSS/BSS Solutions
Leverage cloud, IoT, 5G and AI technologies to gain faster time to market, widen partner eco system and deliver high customer support throughout customer lifecycle.
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Digital Customer Engagement
CloudTern’s Omni-digital strategy leverages Robotic Process Automation, enabling you to deliver always-on communication via cloud-based digital channels using highly-intelligent chatbots.
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Product Lifecycle Partner
Right from product engineering to production, support and maintenance, CloudTern is your trusted product lifecycle partner delivering end-to-end DSP solutions.
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About Us
Empowering Digital Service Providers in True Sense
Using success-driven digital customer engagement strategies, CloudTern helps you discover new opportunities, turn your visitors into customers, deliver quality products faster, proactively identify and reduce churn while increasing customer loyalty.
Leverage RPA to build AI-based automation solutions for billing, device management, real-time churn prevention, proactively managing network QoS to prevent dropped calls or outages.
Let’s work together
As more and more communications service providers are turning towards digital service providers, CloudTern stands at the forefront of this digital transformation, helping Telcos make a smooth transition to the DSP landscape!
About Us
What We Offer
Product Development
IP Multimedia Sub-system
GSMA RCS Universal Profile 2.0
VoIP Solutions
4G EPC Core
2G Core SCP-NG, USSD, SMSC
Digital BSS/OSS Solutions
CloudTern BSS API Framework
Product Order Management
Revenue Management
Predictive Analytics
Intelligence Channel System
Office Management
Report & Analytics
Digital Customer Experience
Omni-channel strategy
Personalized Chatbots
Customer Profiling
Credit Decision Tool
Previous Projects
Our Case Studies
Digital Service Provider
Insurance workflows,
reimagined by AI.
Explore PolisiQ
Request a demo
PolisiQ automates the entire insurance workflow — from submission intake and underwriting to claims processing and broker communication — so your teams make faster, smarter decisions with less effort.
IC
MG
BR
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Trusted by insurers, MGAs & brokers across the US
PolisiQ — Live Pipeline
Live
Underwriting
Claims
Submission intake
→
AI extraction
Completeness check
→
Risk scoring
Broker follow-up
→
Bind / refer
75%
Faster processing
98%
Extraction accuracy
0
Missed follow-ups
Deploy in weeks, not months
End-to-end — not just document extraction
Broker email communication built in
Covers underwriting & claims
Full audit trail & compliance
We are proud to share our expertise across the globe
Transform the way your business operates with AI Workflow Automation, AI Agents, and Agentic AI.
In today’s fast-paced market, manual workflows and disconnected systems slow growth. AI workflow automation replaces repetitive, time-consuming tasks with intelligent, streamlined processes that work across teams and tools. AI agents act like skilled digital team members – communicating, reasoning, and taking action in real time to manage operations, engage customers, and solve problems.
Powered by Agentic AI, these systems go beyond basic automation. They plan, learn, and adapt to changing conditions, operating autonomously to achieve strategic goals. The result? Higher productivity, faster execution, better customer experiences, and measurable ROI – 24/7, without the limits of traditional workflows.
Stay ahead of the competition by deploying AI that doesn’t just automate work – it transforms it.
AI for Insurance
Fast-Track Claims, Powered by AI Intelligence
Automate claims review, slash administrative bottlenecks, and deliver faster, smarter decisions—with audited accuracy and seamless workflow integration.
AI for E-commerce
Increased Customer Engagement
AI chatbots and contact center solutions enhance eCommerce by delivering instant support and personalized experiences, increasing customer satisfaction and sales through data-driven insights.
AI for Healthcare
Optimized Patient Care
AI improves healthcare with real-time monitoring for timely interventions and predictive diagnostics for early detection and personalized treatments.
AI for Customer Support
Business Operational Efficiency
AI customer support boosts satisfaction with intelligent chat responses, a memory-enabled support agent for personalization, and synthetic testing data.
AI for Travel
Automates the Itineraries
Streamlines planning with an AI-powered agent that provides real-time updates, secure searches, and personalized recommendations, saving time and enhancing the user experience.
featured Projects
Our Case Studies
Upgrading Customer Interactions: Chatbots from Legacy to AI
The Power of Vector Databases: Image Management in Healthcare
Digital Service Provider Generative AI
AI Power Search for Enterprise Documents
AI AWS Generative AI
Our Blog
Reinventing Insurance Underwriting with Agentic Automation Powered by CloudTern & UiPath
The insurance industry is undergoing its most significant transformation in decades. Rising customer expectations,…Read More
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ChatGPT Apps: Travel Booking MVP Using the ChatGPT Apps SDK – A Real Breakthrough in Enterprise AI Delivery
Build intelligent travel-booking experiences faster with the ChatGPT Apps SDK, combining reasoning, retrieval, and…Read More
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Top 10 AI Workflow Automation Platforms in 2025
Discover the top AI workflow automation platforms, categorized for small businesses, mid-sized companies, and large…Read More
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