How IoB-based IoT Networks will Transform your Business in 2022?
The advent of the Internet of Things (IoT) has disrupted the computer networking landscape. IoT provided a diverse network landscape that accommodated a wide range of devices such as wearables, sensors, computing devices, mechanical devices, objects, sensors etc. IoT enables organisations to monitor data, better use resources, efficiently manage operations, leverage automation, improve productivity and work safety while optimizing operational costs.
The State of the IoT Market
The IoT market is rapidly evolving. According to Fortune Business Insights, the global IoT market is valued at $308.97 billion in 2020. This value is expected to touch $1854.76 billion in 2028, growing at a CAGR of 25.4% between 2021 and 2028. Similarly, Mordor Intelligence reports that the global IoT market revenues will increase from $761.4 billion in 2020 to $1386.06 billion in 2026 at a CAGR of 10.53% during 2021-2026. All these numbers speak volumes of the massive innovation IoT brings to the business network ecosystem. The Internet of Behaviour (IoB) is the new buzz in the IoT landscape.
What is Internet of Behaviour (IoB)?
The Internet of Behaviour (IoB) is a new technology that enables organisations to deliver services to users based on their preferences, interests and choices. The IoB technology leverages the IoT user data and runs advanced analytics on it to derive behavioural trends and offers recommendations based on user choices. It captures all types of human behaviours, analyses the data using advanced machine learning algorithms and other technological innovations. By combining IoT, analytics and behavioural science, IoB enables organisations to deliver better user experience (UX) and search experience optimization (SXO) to customers.
The good thing about IoB technology is that it is not just descriptive but also proactive and prescriptive which means it provides insights into how businesses can derive an expected response from users by influencing certain psychological variables. Applying the IoB technology, organisations can proactively deliver customized offers to the user at the right time using the right channel. While it increases conversion rates, it also improves customer experience and reduces churn.
How does IoB-based IoT Networks transform your Business in 2022?
The benefits of IoB are not just limited to marketing and sales but extend to every vertical. For instance, doctors can prescribe better healthcare solutions to patients based on the data generated from healthcare apps or wearables. It is especially beneficial for patients suffering from critical illnesses as IoB can monitor and identify anomalies to alert the concerned people in real-time.
Ecommerce companies can easily identify key influential factors of customer purchase and offer customized recommendations accordingly. IoB helps autonomous vehicles to reinvent their operations based on the passenger location, bicycle and scooter traffic, city regulations etc. Similarly, transport companies can deliver a better customer experience based on the IoT data of cab drivers, users and locations. OTT platforms don’t have to rely on past data but use your behavioural data to forecast your likes and dislikes.
Coffee chain Barista has been successful in leveraging this technology. Barista uses facial recognition technology to identify the age, gender and mood of the customer and offer customized and appropriate drinks to the customer, thereby delivering a personalized customer experience. Similarly, Booking.com offers personalized suggestions for travel and stay based on customers’ demographics and past interactions. Insurance company Aviva has leveraged IoB to analyze the driving behaviour of a customer and decide the premium amount for vehicle insurance. It means responsible citizens will pay low premiums.
IoB is already disrupting the customer experience space. However, data privacy and integrity is a cause of concern as it is a challenge to configure access levels to users across distributed IoT networks. If behaviour data falls into the hands of a hacker, it can expose sensitive data. As such, organizations should consider data integrity and security as their biggest priority while implementing IoB-based solutions.
Leverage the Communication Revolution with VoLTE-enabled PCRF Systems
The network evolution is going through two major shifts in recent times. While the voice services are going over IP, networks are moving to the cloud. VoLTE or Voice over LTE has now become mainstream. VoLTE services allow an enterprise to deliver a better customer experience with a modernized voice service. In addition to SMS and voice calls, VoLTE enables you to deliver high-quality video communication while extending calls to multiple devices with seamless collaboration across a wide range of devices such as laptops, tablets, IoT devices, TVs etc. According to Mordor Intelligence, the VoLTE market earned a revenue of $3.7 billion in 2020. This value is expected to touch $133.57 billion growing at a CAGR of 56.57% between 2021 and 2026.
While VoLTE is revolutionizing the communication segment, service providers are not able to fully leverage this technology owing to legacy PCRF systems. Upgrading the PCRF system is the need of the hour.
An Overview of PCRF
Policy Control and Rules Function (PCRF) is a critical component of a Low-Term Evolution (LTE) network that offers a dynamic control policy to charge mobile subscribers on a per-IP flow and per-subscriber flow basis. It brings the capabilities of earlier 3GPP releases while enhancing them to provide QoS authorization for treating different data flows, ensuring that it is in accordance with user subscription profiles.
The need for VoLTE-enabled PCRF
The majority of service providers are battling with legacy PCRFs that struggle to handle the high scalability, performance and reliability requirements of VoLTE services. When organizations see a new business opportunity, they are not able to tap it owing to BSS policy management challenges. They have to either integrate the new policy management with the legacy system or extend the legacy system to support the new policy. Another option is to manage two PCRFs which is more practical and cost-effective. However, separating subscription traffic is the biggest challenge here. This is why many businesses are not able to tap new opportunities but increase customer churn and revenue losses.
Here are some of the reasons why VoLTE-enabled PCRF is the need of the hour.
Differentiated Voice Service and Support
VoLTE services open up new business opportunities for organizations. For instance, service providers can deliver communication services in a tiered model wherein premium services are charged more. At the same time, you can deliver premium calls with higher quality along with dedicated bearer support. Your PCRF should be robust enough to different call sessions and ensure dedicated voice support for premium subscriptions while being able to monitor and manage separate charges.
Alternate Voice Support
When the customer loses LTE coverage, the call should be routed to alternate voice support via a fall-back mechanism using Single Radio Voice Call Continuity (SRVCC) and Circuit Switch Fallback (CSFB) methods. Legacy PCRF systems are not efficient enough to support both these methods.
Regulatory Compliance
Along with quality voice services, the communications service provider should ensure that safety regulatory measures are adhered to and prioritized as well. For instance, when customers make an emergency call, the PCRF should identify the subscriber location and override current subscription plans to offer QoS prioritization. A modern PCRF will help you do so.
Real-time Policy and Charge Management
With a variety of monetization opportunities available for enterprises, policy control along with a real-time subscription monitoring system is the need of the hour. While a VoLTE session is running, businesses can sell another video streaming product or upgrade the subscription for a temporary period. The PCRF should be able to monitor changes in plans in real-time for policy control and charges management.
As the communication segment is going through the VoLTE revolution, it is important for businesses to ensure that the PCRF is VoLTE-enabled. Failing to do so will keep your business out of competition within a quick time.
CloudTern is a leading provider of communications solutions. Contact us right now to transform your legacy PCRF systems into robust VoLTE-enabled PCRF solutions!
Top 10 Mobile Application Development Frameworks in 2021
Mobile app development is not an option anymore but has become a necessity for businesses of all sizes in recent times. As such, organizations are aggressively building native apps to nurture existing customers while quickly tapping into new markets. However, native app development comes with multiple challenges. Building a native app is expensive and time-consuming and requires expert knowledge of programming languages. Cross-platform development frameworks solve these challenges. A cross-platform framework solution enables you quickly write a single code base and launch an app on multiple platforms with ease. Here are the top 10 mobile application development frameworks in 2021.
1) Flutter
Flutter is one of the most popular mobile app development frameworks available in the market. Coming from the IT giant Google, Flutter quickly acquired the tag of being the best portable UI framework. It enables developers to quickly build beautiful native, web and hybrid apps with ease. Flutter is open-source and free. Flutter allows you to build apps with a native-like performance by focusing on cross-platform issues such as navigation, scrolling, widgets, icons etc. You can customize your application by leveraging the layered architecture offered by Flutter.
Google Ads, Alibaba, Reflectly, JD Finance and Hamilton are a few apps built using Flutter.
2) React Native
React Native is another popular mobile app development framework that helps you quickly build high performing apps for Android and iOS platforms. It is a JavaScript framework developed by Facebook and is now offered as open-source and free. Initially, it was built for the iOS platform and later the functionality was extended to support Android. It uses JavaScript and React to build apps. It allows the reuse of components. Maintenance is easy as you have to maintain a single code.
Facebook, Instagram, Soundcloud are examples of apps built using React Native
3) Xamarin
Xamarin is a popular cross-platform framework that was released in 2011. In 2016, Microsoft acquired Xamarin. It is now available with Visual Studio. Xamarin contains large amounts of C# code which means you don’t need to learn Kotlin, Swift or Objective-C to build apps. With powerful native user controls, Xamarin helps you to build cross-platform apps that are close to native. It gives you access to all native functionalities.
The World Bank, Alaska Airlines, FreshDirect, Storyo and MRW Courier are a few apps powered by Xamarin.
4) Ionic Framework
Ionic framework is popular for building progressive web apps as well as cross-platform apps with ease. It enables developers to build native-like apps by providing UI elements such as navigation, filtration, input sheets, view etc. Ionic leverages Apache Cordova plugins along with Angular framework to facilitate building apps for Android and iOS platforms. It offers a CLI interface that enables developers to quickly perform tasks. Document Object Model (DOM) usage is minimal which means the performance and efficiency of mobile apps get improved.
Market Watch, Honeyfi, ChefSteps, Diesel and Pacifica are powered by Ionic Framework.
5) PhoneGap
PhoneGap is a mobile app development framework developed by Nitobi. It was formerly known as Apache Cordova. When Adobe acquired Nitobi, it renamed Apache Cordova as PhoneGap. This framework allows you to easily build cross-platform apps using JavaScript, CSS and HTML. Once the app is ready, it is wrapped in a WebView browser object to be deployed as a stand-alone native app. While being flexible with web technologies, PhoneGap offers great community support as well.
Wikipedia, Worklight, appMobi, Monaca and Tripcase apps use PhoneGap.
6) Corona / Solar2D
Corona is a cross-platform framework that enables you to build a variety of 2D applications for mobile devices, tablets, desktops and TV apps such as Fire TV, Apple TV, and Android TV etc. It was developed by Corona Labs and written in Lua programming language. In 2017, Corona Labs was acquired by Appodeal and the enterprise version of Corona was released as a free version. In 2020, Corona was renamed Solar2D. The tool is suited for mobile games as you can quickly build games using the lightweight Lua platform. It offers extensive plugin support and strong API support
Zip Zap, PKTBALL, FUN RUN 2, Gunman Taco Truck and Mandora are a few game apps built with Solar2D.
7) Intel XDK
Intel Integrated Development Environment is a popular IDE offered by Intel to easily build apps for iOS and Android mobile platforms, tablets and web technologies. You can write the code and simulate the app in the IDE. Once the cross-platform app is ready, it is exported to PhoneGap for a native wrapper. Building apps using Intel XDK is significantly cost-effective. Code assistance, testing and plugin support are some features that help developers to easily write apps. However, it is not suited for feature-rich and complex apps.
8) Native Script
Native Script is an open-source cross-platform framework developed by Progress in 2014. By the end of 2019, nStudio took over the project. It was later inducted into OpenJS Foundation as an incubating project. Native Script uses JavaScript and also supports, TypeScript, Vue and Angular JS frameworks. Mobile apps built using Native Script deliver a native-like experience as you can directly access iOS and Android APIs. You don’t have to wrap them with a native environment as you can repurpose maven or npm libraries. Robust support is available too.
Map My Photos, Bitpoints Wallet, Regelneef and Daily Nanny are a few apps powered by Native Script.
9) Mobile Angular UI
Mobile Angular UI is a mobile app development framework that uses Twitter Bootstrap and Angular JS framework to deliver high-performance apps that are close to native. It allows you to access UI elements such as switches, sidebars, navbars and overlays to create a native-like environment. There is a minimal learning curve as Angular JS is a popular framework. You can also use Ionic components here. As Mobile Angular UI only uses JavaScript, apps built using this framework might raise security concerns. Debugging is slightly complex too.
Gunks and iKeyBox use Mobile Angular JS.
10) jQuery Mobile
jQuery Mobile is a web and mobile framework that was developed by the jQuery Team in 2010. The framework is written in JavaScript and supports a variety of tablets, smartphones and all major browsers. Developers who are familiar with jQuery syntax can quickly build mobile apps using this framework. It comes with minimal dependencies. Ajax navigation system is used for page transitions. It is also compatible with PhoneGap and Whitelight frameworks. However, CSS themes are limited.
Regardless of the mobile app development framework you choose, CloudTern helps you in building high-performing and highly scalable mobile solutions.
Contact us right now to fully leverage the mobile revolution!
Top 10 Things to know before Developing a Mobile Application
The mobile market is rapidly evolving. With smartphones becoming increasingly popular, businesses are now forced to create mobile-first applications to tap this huge market. Mobile apps help businesses to maintain seamless communication with customers, quickly tap into new markets and increase revenues. Before developing a mobile app, it is important to consider these top 10 aspects.
1) Identify your Target Audience
Before jumping onto the development phase, it is important to identify your target audience. Without knowing who will use it, you can’t design the features and functionalities of the mobile application. For instance, if you are creating an app for senior citizens, you should ensure that buttons, fonts and other user interface elements are large enough to be visible to all users. Once you identify your target audience, you can then ask questions about what features and functionalities they require and how the app can add value to their lives as well as to the business.
2) Perform Market Research
Before creating a mobile app, perform market research to identify customer requirements, market trends and popular niches etc. You don’t want to reinvent the wheel when there are multiple options available in the market. Think out of the box and create something unique to stand out from the crowd. In case you want to create a similar app, consider what unique features you can incorporate into the app and how it can be better than the available ones.
3) Choose the Target Platform
Today, Android and iOS are the two most popular mobile platforms available in the market. If you are creating a mobile application, choose between iOS and Android before proceeding with the development. The reason is that iOS uses Swift and Objective – C while Android requires Kotlin or JavaScript. Based on the OS/platform you have to choose the technology stack and coding professionals. Android is more popular and accounts for the majority of mobile users. So, creating a mobile app for Andriod users will be a good idea.
4) Native Vs Hybrid App
Another important aspect to consider is choosing between native and hybrid app development models. A native app is created for a specific platform while a hybrid app works on both platforms. Native apps offer more speed and performance while delivering a great user experience. However, it takes more time to create a native app. The development costs are comparatively more as well. On the other hand, hybrid apps are easy and quick to build but might not offer the same speed, performance and user experience compared to native apps.
5) Prepare your Budgets
Before launching the development cycle, make sure to come up with a budget for the entire product lifecycle. Consider the target audience, the features and functionalities required, platform/OS and the type of app development model to choose, technology stack and professionals etc. Don’t forget to add the maintenance costs as well. Once you have a budget plan, you can optimize the development process to create a cost-effective app.
6) Create an App Development Strategy
Developing a mobile app is not an easy task. Right from product design, architecture and development to testing and launching the app, there are multiple stages of the development lifecycle involved. As such, it is important to understand the entire process before beginning the project. The job doesn’t end with releasing the app. You should also consider maintenances, updates and releases.
7) Build an MVP First
Before releasing your app into the market, it is important to test it on target devices. You can do so by creating a minimum viable product (MVP) that contains important features of the app. By testing the MVP, you can understand whether the app can solve the intended problems, how is the performance of the app, what features can be improved etc.
8) User Experience is Important
In addition to features and performance, user experience is the key to the success of your business. The ease of navigation, color scheme, fonts and the aesthetic display is what captures the interest of your users. It also gives them an impression of your business. When customers encounter a bad experience while using the app, they might look out for other options.
9) App Security is Important
For any software product, security is undoubtedly the most important aspect. When it comes to mobile apps, security becomes even more important. Similarly, data security and integrity has to be taken care of as well. If you are building an app without a data protection plan, you are actually creating a disaster.
10) Choose the right mobile development company
It is important to understand that your mobile app is the gateway for your customers to reach out to you. So, you can’t keep any stone unturned. To develop a high-performing mobile app that delivers value to users, choose an experienced mobile app development company. Before finalizing one, check out the reputation of the company, customer reviews, case studies etc. Similarly, find out the technologies they use and the coding skills they possess. User experience is a key aspect as well.
CloudTern is a leader in the mobile app development segment. Whether you want to build a custom iOS/Android App or a hybrid solution, CloudTern is here to help.
Contact us right now to stay ahead of your competition!
Myths about Mobile App Development in 2021
There are 6.37 billion smartphone users across the globe as of 2021 and this number is increasing at a rapid pace, reports Statista. For this reason, organizations are increasing building mobile applications to fully leverage this mobile revolution. Mobile apps allow organizations to proactively send push notifications to customers and keep them always connected with the company. Similarly, customers can access information about products and services in real-time. While businesses are aggressively building mobile apps, there are several misconceptions about developing them. Here are the most common myths about mobile app development in 2021.
1) Mobile App Development is Inexpensive
The most common misconception about a mobile app is that it is cheaper when compared with regular software products. The reason for this myth is that mobile apps look smaller in size. However, it is important to understand that a mobile application goes through all the regular processes such as design, development, testing, production and maintenance and involves designers, developers, testers, analysts, network and operations professionals etc.
The cost of the app is based on the platform, supported languages, supported OS, security level, device types, number of screens, custom controls, and special functionalities such as in-app purchases etc. According to BusinessofApps, the cost of a basic app falls between $40,000-60,000 while a complex app costs more than $120,000. Similarly, the maintenance cost of the app would be 15%-20% of the actual development cost.
2) Mobile App Development is Easy
Another myth about mobile app development is that it is simple, easy and quick to build a mobile app considering the size and nature of a smartphone. However, it is not true. Whether you build a desktop application or a mobile app, every software project goes through the regular product development lifecycle comprising design, development, testing, marketing strategy, AppStore optimization, maintenance etc. Normally, it takes 3-6 months to build a minimal app while other apps that involve complex procedures take 1-2 years to be completed.
3) Mobile App development is just about Coding
When you think about a mobile application, the code comes first to mind. While coding is important for any software product, there are many more aspects involved in a mobile app development project. You need to create a mobile app strategy, marketing strategy, and a development plan that involves a number of stakeholders across the organization. Similarly, you can’t rewrite the code of an Android app and launch it iOS. The technology stack is completely different for both platforms which mean you need to begin it from scratch.
4) More Features make it a great App
One of the biggest misconceptions about mobile apps is that the more features you add to them, the better they become. However, the performance of the app doesn’t make it greater but the purpose it solves is what makes sense. Moreover, by stuffing multiple features into the app, you are actually increasing the complexity for users. The speed and performance of the app get affected as well. One of the important aspects to consider is the user interface. A good UI/UX design is sure to attract visitors.
5) A single App created by cross-platform frameworks serves all platforms
Today, there are multiple cross-platform frameworks available in the market that helps you to create cross-platform apps that run on both iOS and Android platforms. As such, there is a common myth that you can easily create an app using these frameworks and release it on both platforms. While it is true to some extent, applications that are built using cross-platform frameworks doesn’t automatically allow you to share code between Android and iOS platforms.
In today’s highly competitive world, businesses should always be in touch with customers, keep them updated with the latest happenings with regard to the company while being quick to tap new opportunities. Mobile apps provide the right platform to do so. However, choosing the right mobile app development strategy is the key here.
Contact CloudTern right now to build high-quality, high-performing Apps!
Native App Vs Hybrid App – What to Choose?
Mobile apps are increasingly being developed in recent times. The reason is simple. There are 4.4 billion mobile users globally as reported by DealSunny. Each hour people make 68 million Google searches generating $3 million revenues, 8 million purchases on Paypal, open 2 billion emails, send 768 million text messages and 1 billion WhatsApp messages. As such, businesses are quickly leveraging this mobile revolution to stay ahead of the competition. Companies build mobile apps to provide a superior customer experience, tap into new markets, engage with customers, boost sales and be competitive.
One of the important challenges while building a mobile is choosing between native and hybrid app development models. While both app types come with pros and cons, your product goals and business objectives should decide the type of app best suited for your organization. Here is a comparison of two mobile app types.
Native App Vs Hybrid App: Overview
A native app is built for a specific platform and OS and uses a special programming language compatible with the platform. While building a native app, developers use Integrated Development Environment (IDE), SDK, interface elements and development tools related to that platform. For instance, a native app for iOS is written using Objective-C or Swift while a native app for Android devices is written in JavaScript.
A hybrid app is platform-agnostic and OS-agnostic which means you can run it on iOS, Android, Windows and other platforms. Hybrid apps are built using HTML5, CSS, and JavaScript. A hybrid app is actually a web app that is wrapped with a native interface.
Native App Vs Hybrid: Development
Developing native apps takes a long time and is expensive when compared to a hybrid app. To build an iOS app, developers use Swift or Objective-C. Similarly, JavaScript or Kotlin is used to build native Android apps. It gives them full access to the full-featured set and OS functionality. However, developers should have expert knowledge of the programming language to manage OS components. Moreover, you have to write different code bases for iOS and Android platforms.
When it comes to hybrid apps, development is easy as you can use a single code base to run on multiple platforms. The backend is developed using JavaScript, HTML and CSS and the front end comes with a native shell wrapper that is downloaded onto the user machine via a webview. Hybrid apps don’t need a web browser. They can access device hardware and APIs. However, they have to depend on a 3rd party for the native wrapper. Being dependant on frameworks and libraries such as Ionic or Cordova, hybrid apps should always be maintained in perfect sync with platform updates and releases.
Native App Vs Hybrid: Performance
When it comes to performance, Native apps have an edge as they are built specifically for the platform. They are easy to use and deliver faster performance. They seamlessly integrate with the native environment to access tools such as camera, mic, calendar, clock etc. to deliver superior performance. The native platform gives assurance of the quality, security and compatibility with the platform of the native apps. On the other hand, hybrid apps are not built for a specific OS which means they are slow. The speed and performance of a hybrid app depend on the speed of the internet connection of the user’s web browser. It means the performance cannot beat native apps.
Native App Vs Hybrid: User Experience
When it comes to user experience, Native apps deliver a great user experience as they perfectly blend with the branding and interface of the platform. Developers get the luxury of designing an app that fully matches the interface of the platform following specific UI guidelines and standards. They can run offline and online. On the other hand, hybrid apps are not optimized for UI/UX designs as they don’t target a specific OS, platform or group of users.
Native App Vs Hybrid APP: Cost
Building a native app is more expensing compared to a hybrid app as you have to create separate codebases for each platform. For instance, if you create an app for iOS using Swift, it will not work on an Android mobile. It means you have to rewrite the same app using JavaScript or Kotlin that adds up to the initial costs. Moreover, updates and maintenance tasks require additional budgets. Releasing the same features on iOS and Android platforms at the same time is a challenge as releasing cycles and updates are different for both platforms.
Another challenge is that you require diverse skillsets to build and manage multiple versions of the same app. For instance, Swift developers might not have the same level of expertise with Kotlin. You have to hire more developers for the job. All these aspects add up to development time, costs and complexities. Hybrid apps are quick to build and deploy and are cost-effective. Maintenance is easy as well. However, compatibility issues between the device and the OS might creep up in the long run.
Native App Vs Hybrid App: Which one to choose?
Hybrid apps are easy to build and manage while being cost-effective. If you have less time to market, you can quickly build a hybrid app. With customer experience becoming important for businesses in recent times, delivering a superior user experience is always recommended. As such, user experience should be the primary aspect while choosing an app development model. Native apps help you to deliver great UI/UX designs.
Digital Transformation in Healthcare – Everything You Need to Know
The entire business world is going through a digital transformation. While organizations that were encouraged by the benefits offered by digital technologies embarked on this journey first, others were forced to move digital, owing to the pandemic that brought the unexpected lockdown. While the healthcare segment was slow to adopt digital technologies owing to the lack of expertise to decide on where to invest and how to invest, the recent trends reveal that healthcare institutions are now aggressively embracing digital transformation.
What is Digital Transformation in Healthcare?
Digital transformation in healthcare is about implementing digital technologies to improve healthcare operations, increase patient experience while making healthcare cost-effective and accessible to everywhere, on-demand. Right from online appointments to managing EHRs and medicine reports to integrating various departments for seamless coordination, digital transformation makes healthcare services efficient, easy to use and accessible everywhere.
According to Global Market Insights, the global digital healthcare market was valued at $141.8 billion in 2020. This value is expected to grow at a CAGR of 17.4% between 2021 and 2028. Similarly, Grand View Research reports that the global healthcare market earned a revenue of $96.5 billion in 2020 and is expected to grow at a CAGR of 15.1% during the period 2021-2028. These numbers speak volumes of the growing popularity of digital transformation in recent times.
How Digital Transformation Helps Healthcare?
Digital transformation is not a silver bullet that can simply transform existing healthcare institutions. It requires proper planning and implementation. Organizations that have rightly implemented digital technologies are reaping the following benefits:
Centralized Data Management Systems
Gone are the days when patients had to wait in long queues to meet a doctor, undergo tests/scans and return to join the long queues for treatment. With digital technologies incorporated across the organization, patients can now schedule an appointment from the comfort of their homes and get treatment at their convenience. With a single digital ID, doctors can pull out the records of the patient and check out the illness history. Similarly, the diagnostics department staff can retrieve the patient details and update them with the test reports so that the doctor can prescribe the right medicine which is then passed on to the pharmacy wing. With a centralized data management system, concerned people across the healthcare can access the required patient information and deliver quality care. Patient care becomes quick, easy and accessible for everyone.
Patient Portals
A patient portal is an intuitive online healthcare platform that enables patients to access their medical records, communicate with healthcare professionals, receive telemedicine etc. It enables them to access the data from anywhere, any location on-demand and share the test reports and case histories with multiple healthcare providers, gaining better control over the treatment.
Virtual Treatment / Video Call
Today, patients don’t have to visit a healthcare professional for regular sicknesses. Instead, they can contact a medical practitioner via a video call and get their illness treated over the phone. Whether you are in the office, at home or on the road, it is a breeze to search for a healthcare professional and communicate with them on a video call. It is especially useful in rural areas wherein healthcare services are scarce. It means digital transformation extends healthcare to most rural parts of the country. Virtual treatment has helped several patients during the time of Covid. While these options don’t negate direct visitations, they help you in times of health emergencies.
Wearable Technology
Wearable medical devices are on the rise in recent times. With the help of wearable devices, patients can keep track of high-risk conditions and prevent a health upset. For instance, you can monitor heartbeats, sweat, pulse rate, oxygen levels etc. using a wearable device and instantly contact emergency support in case of an emergency. The device can automatically send alerts to your prescribed contacts in case of unusual health metrics. Not only does it prevent a health event but it also saves high medical expenses.
Healthcare / Wellness Apps
Using digital technologies, healthcare professionals can design healthcare or wellness apps that enable patients to track and manage their health from the comfort of their homes. For instance, you can use a wellness app to receive recommendations on food and nutrition. Similarly, you can get mental health counselling from trained and experienced professionals on-demand. There are beauty care apps that can help you to manage your skin for acne, allergy or other issues. Similarly, some apps track your sugar levels, eye health etc.
As healthcare is aggressively moving towards digital transformation, designing the right digital strategy with the right technology stack is the key to fully leveraging this revolution.
Contact CloudTern right now to embark on the digital transformation journey!
Top 10 Critical Questions You Should Ask While Choosing a Cloud Computing Provider
Here is a popular joke about the increasing popularity of cloud computing technologies in recent times.
Today, cloud computing has become so popular that almost every IT resource is being moved to the cloud and delivered over the Internet via a pay-per-use model.
However, cloud computing is not a silver bullet. You can’t just click a button to make everything cloud-enabled.
To fully leverage the cloud revolution, it is important to identify your cloud computing needs and design the right cloud strategy. Choosing the right cloud computing provider is the key here.
Here are the top 10 questions to ask your cloud computing provider before hiring one.
1) Services Portfolio
Before moving to the cloud, organizations should identify their cloud computing needs and document the requirements. Once you have this document ready, the first and foremost question to ask your cloud provider is about their portfolio offerings. What are the cloud services they offer? If they don’t offer the services required by your company, there is no point in further negotiations with the company. You can delete it and move with other companies in the list.
2) Subscription Models
Another important question to ask your cloud service provider is about how they charge for the services offered and how flexible is their payment structure. The cheapest services should not be the first choice. While the price is an important factor, align it with the services to make a decision. While most cloud services are normally offered via a pay-per-use model, the charges differ based on the instances, servers, users, groups, regions etc. In addition, check out the payment period – monthly, quarterly, annually etc.
3) Cloud Security
One of the main barriers to cloud adoption for many organizations is data security. As such, check out the security policies and cyber security measures implemented by the company. Multi-factor authenticating (MFA) is not an option anymore. So, check out if they offer a multi-factor authentication system? In addition, intrusion detection, data encryption, incident prevention mechanism, firewalls and visibility into network security are some of the key requirements to consider.
4) Data Storage Location
The location of the datacenter can affect the performance and reliability of your applications. Choosing a datacenter closer to your business operations will give you an added advantage. As such, ask the cloud provider about where they store your data and what security policies they have in place.
Does it have a fall-back center to handle natural and accidental disasters? Another reason to know the datacenter location is that companies are required to comply with data regulations of their regions. So, it is important to know the data storage location for audit and compliance purposes too.
5) Service-Level Agreements (SLAs)
Before subscribing to a cloud service provider, it is important to define your expectations related to their services. So, check out how they measure the services and how they compensate for service outages. Going through their SLA agreement will help you in this regard.
6) Flexibility in Services
One of the biggest advantages of cloud solutions is the flexibility it offers in adding or terminating services on-demand. So, check out with the provider if you can instantly add or modify services on the go and how easy it is to make changes to your services. For instance, short-term projects require short-term resources on-demand. It will help your team to experiment with new ideas. In addition, check out if you can scale up and scale out resources without downtimes. If an autoscaling feature is available, that would be great.
7) Customer Support 24/7
Regardless of how good a cloud company is, there will be times you might experience a service outage or other technical issues. In such instances, you need a support system that can instantly resolve your issue. So, check out with the cloud provider if they offer customer support that is available 24/7/365 as you need the support service on holidays and weekends as well. In addition, find out the available support options such as phone support, chatbot service, email etc.
8) The History of Downtimes
While no cloud company can guarantee 100% uptime, the best cloud provider should be able to quickly resolve technical issues and minimize downtimes. So, check out the downtime history of the company and what steps they have taken to get things back on track. You can also check out these details on their website and review sites to assess the availability of their services. You don’t want to join hands with a company that has frequent outages.
9) Data Control
While using a cloud service, the cloud provider takes care of the infrastructure while you focus on your business operations. However, it is important to know how the data is handled and what type of control you have over the data. Would you be able to retrieve all your data without the assistance of the provider in case you want to change the provider or terminate the services? In addition, it is important to know how long they will store the data after the service agreement comes to an end. What type of data formats are available is another aspect to check out.
10) Does the company make timely backups?
Data backup and recovery is key to safeguarding your business information. So, check out if the company performs timely backups so that you can restore a recent backup when the data is lost or erased. In addition, check out their disaster recovery plan. Do you have recovery measures in place to instantly recover data or prevent a disaster to happen? A cloud computing company without a DR plan cannot be trusted.
The cloud market is flooded with multiple cloud service providers. So, it is important to eliminate companies that are inefficient, incompatible and unreliable. In addition to asking the above questions, you need to check out the reputation of the company, their references, feedback on review sites and social media platforms etc. Taking time for these tasks will save your business from incurring huge losses in the long run.
Everything You Need to Know about 5G
5G is the new global wireless standard that has succeeded the 4G network. 5G, also called the 5th generation mobile network, is designed to bring devices, machines and objects into connectivity, delivering massive network capacity, high-speed, low latency and high availability networks. According to Grand View Research, the global 5G infrastructure was valued at $41.48 billion in 2020. This value is expected to grow at a CAGR of 46.2% between 2021 and 2028. ResearchandMarkets opines that the global 5G infrastructure market will touch $80.5 billion by 2028, growing at a CAGR of 49.8% between 2021 and 2028.
The Evolution of 5G
The 1st generation network (1G) that was introduced in the 1980s used analog technology to provide mobile communications. It was succeeded by the 2nd generation network called 2G in the 1990s and used digital systems to offer voice data and SMS services. The 3rd generation mobile network 3G introduced GSM networks. The advent of 4G network revolutionized this space with LTE and LTE-Advanced capabilities for high-speed networks. The 5th generation network 5G takes it to the next level bringing New Radio (NR) and LTE-Advance Pro technologies into foray to facilitate ultra-low latency and high-speed networks.
5G is not developed by a single company but receives contributions from multiple companies in the form of foundational technologies and global specifications. The 5G ecosystem includes mobile network operators, infrastructure vendors, device manufacturers etc. 3rd Generation Partner Project (3GPP) is an important organization that is instrumental in designing the service layer, air interface and global specifications for 5G.
The 5G technology uses the Orthogonal Frequency-division Multiplexing technology that divides signals across multiple channels to minimize interference. New Radio (NR) is another underlying technology of 5G that enhances OFDM principles to bring high scalability and flexibility to network operations. 5G operates across millimetre wave (mmWave) high-band, low-band and mid-band, delivering speeds between 4 Gbps and 20 Gbps. With high speeds and low latency, 5G supports mission-critical communications and massive IoT networks.
Benefits of 5G
5G offers amazing benefits for organizations and individuals. The high-speed network enables you to download an HD movie on your mobile in seconds. During a sporting event in a stadium, 5G facilitates reliable connectivity for thousands of concurrent users. Sports broadcasting becomes easy and efficient as well. Sports clubs are now planning to deliver game insights in real-time to enhance user experience. For sports clubs, it facilitates better crowd management. Virtual reality and augmented reality technologies take advantage of 5G to deliver an immersive experience in games, apps as well as in virtual meetings.
The ultra-low latency of 5G enables authorities to build safe and sustainable smart cities with autonomous vehicle systems and intelligent traffic management systems. Thousands of vehicles can communicate with each other and share data to reduce accidents. Emergency services can be deployed faster too. Natural disasters can be quickly detected using sensors.
5G brings innovation into industrial production as well. It helps companies in securely combining people and robots to smartly work together without getting cobbled with cords and machines. Businesses can run predictive and prescriptive analytics in real-time. With IoT networks, businesses can monitor and improve performance, production and logistics.
There has been a buzz around the negative impact of 5G on the environment which turns out to be far from true. 5G technology is safe and sustainable and businesses are already embracing it to surge ahead of the competition.
Is your business 5G-ready? Contact CloudTern right now to leverage this amazing revolution!
5G Applications and Use Cases
The buzz around the introduction of 5G technology, its pros and cons and the effect on the environment has finally taken the backstage as businesses are now slowly deploying 5G networks across the globe. According to MarketsandResearch, the 5G market is expected to touch $80.5 billion by 2028, growing at a CAGR of 49.8% during 2021 and 2028. As 5G deployments are increasing, the technology is expanding into various verticals.
5G applications and use cases can be broadly classified into three categories:
1) Machine type communications / IoT Use Cases
The 5G technology has significantly augmented IoT networks. Leveraging the speed, reliability and coverage, businesses are now able to set up operations in remote locations while being able to sync with central systems in real-time. For instance, 5G facilitates smart factories wherein robots and humans work together in a wireless environment, eliminating cords and cables that hamper the speed and smoothness of operations. In addition, 5G provides the required range and mobility while significantly improving the quality of service.
With the implementation of Augmented Reality / Virtual Reality (AR/VR) technologies, businesses enable workers to interactively operate complex machinery. In the sporting environment, AR/VR offers an immersive experience with its high speed and low latency. When it comes to delivering goods, companies like Amazon have already started using drones. The 5G technology enables companies to extend operations to remote locations with good quality of service.
The wearable technology segment hugely benefits from 5G. In today’s technology world, every household uses a myriad of gadgets, right from mobiles, tablets and laptops to wearables and trackers. The traditional cellular network won’t be able to deliver a comprehensive and connected experience. With 5G, all your devices can be connected to the network and can talk to each other in real-time.
2) High-Speed Mobile Broadband Use Cases
When it comes to streaming content on mobile devices, the introduction of 4G has significantly improved the customer experience. However, it only facilitated SD quality and HD to some extent. As the MPEG AVC codec is 1.5 M/s, 4G served the purpose. However, 5G brings 4K and 8K HD streaming into the picture, making it easy to stream high-quality bandwidth-intensive content to multiple users at the same time. While the mid-band deployments deliver up to 200 Mbps which is ten times the speed offered by 4G, high-frequency bands deliver connectivity of 1 Gbps. So, you can scale UHD video delivery. As of now, scaling video for live mobile applications is a challenge. With 5G, this option is expected to become a reality in 2-3 years.
3) Low Latency Use Cases
When it comes to running applications that demand low latency, 5G offers a good bet. For instance, smart city infrastructure is being implemented in many cities wherein vehicles are connected via a smart transport system and can communicate with other vehicles as well as with the infrastructure. With 5G implemented in this system, communication becomes effective and reliable.
Similarly, autonomous vehicle technology is a new trend that is quickly catching up. Machine learning, real-time data communication and network speed are key requirements for this system and vehicles should be able to communicate with the system in real-time, learn through live data and make decisions accordingly, 5G helps here as the connectivity speed increases by 10-100 times. As such, vehicles can instantly send information and receive instructions within milliseconds and quickly respond to changes happening around them. This difference in latency can make a difference in life and death. Similarly, edge computing networks become efficient and reliable as systems can quickly process more data without the need to access centralized systems that are located miles away.
As 5G technology takes the center stage, more and more applications are benefitting from the high speed, low latency and mobility solutions offered by the network. The advent of 5G is already disrupting the technology space. Businesses that take advantage of this trend at the earliest are sure to surge ahead.